Privacy policy

Privacy Policy

At Hareth Optics, your privacy and trust mean everything to us.

We are committed to protecting your personal information and using it responsibly in accordance

with applicable data protection laws.

Information We Collect

We may collect personal information such as your name, email address, phone number, delivery

address, and payment details when you create an account or make a purchase.

Face Data Collection and Usage

Our application includes Virtual Try-On features that use the device camera to provide an

interactive experience.

During this process:

• The app may access and process a live image of your face in real time to display eyewear or

contact lenses.

• This processing is temporary and session-based only.

We want to clearly state that:

• We do not collect, store, or retain any facial recognition data, biometric identifiers, or face

geometry.

• Face data is used solely for real-time visualization purposes (Virtual Try-On).

• Face data is not used for identification, authentication, profiling, or advertising.

• Face data is not saved on our servers or databases.

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Send order updates, promotions, and product recommendations

• Improve our app, website experience, and customer service

• Comply with local Kuwaiti laws and payment security regulations

Data Security

We implement industry-standard security measures including SSL encryption, secure payment

gateways, and access controls to protect your data.

Data Retention• Personal data (such as order and account information) is retained only as long as necessary

to fulfill services and comply with legal obligations.

• Face data is not retained and is automatically discarded after each session.

Third-Party Services

We may use trusted third-party service providers such as:

• Payment processors

• Delivery and logistics partners

• Virtual Try-On technology providers (e.g., FittingBox, Fitting Monster)

These providers process data only as necessary to perform their services and are expected to comply

with applicable privacy and security standards.

We do not sell or share personal data, including face data, with third parties for marketing

purposes.

Cookies

Our website uses cookies to enhance browsing, remember preferences, and analyze site traffic. You

may disable cookies through your browser settings.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at the email

below.

Contact Us

For privacy-related questions or requests, please contact us:

📧 operation@harethoptics.com